Donately Fights Fraud and Carding Bot Attacks

To avoid fraudulent transactions, Donately blocked activity from locations where they didn’t expect user activity, such as Russia and the far east. But then the team started to see much larger numbers of fraudulent transactions coming from their natural territory. In particular, the ratio of fraudulent to legitimate transactions originating from Brazil skyrocketed to 1,000:1. Donately didn’t want to block Brazil entirely, so the company realized it needed a bot management solution to prevent fraudulent transactions.

Donately turned to HUMAN Bot Defender, a behavior-based machine learning solution that accurately detects and mitigates bad bots on web and mobile apps and APIs.

• Accurate bot protection: Bot Defender protection on the checkout page enabled real-time mitigation of fraudulent transactions before they got to the payment service or incurred any chargebacks.
• Open architecture: Bot Defender could be deployed anywhere within the existing infrastructure with no changes required.
• Always-available security expert support: HUMAN offers best-in-class service and responsiveness, fast deployment and 24/7/365 security analyst oversight.