HUMAN is Named a Leader and Earns Top Scores in Nine Criteria in the Forrester Wave™: Bot Management Software, Q3 2024
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Fake Account Defense

STOP FRAUD AND ABUSE FROM FAKE ACC­OUNTS

Stop fraudsters from using fake accounts to exploit your platforms and services.

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Sweetwater

HUMAN stops fake account fraud and abuse.

HUMAN Fake Account Defense identifies and neutralizes fake accounts with continuous post-login monitoring of misuse and abuse.
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Stop Fake Account Abuse
Stop the large-scale creation of fake accounts and detect fraudulent activity that indicates exploitation.
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Cut Investigation Time

Automatically respond to abusive behavior with custom actions and get information critical to investigations.

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Minimize the Cost of New Account Fraud
Cut incidences of fraud—such as fake reviews—to minimize financial loss, customer churn, and negative PR.

Prevent Incentive and Loyalty Program Abuse

Stop fraudsters in their tracks by neutralizing fake accounts that take advantage of customer bonus points and rewards.

HUMAN Fake Account Defense continuously monitors accounts post-login to reduce fraud and abuse—and safeguard your reputation with and retention of customers.

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Mitigate Influence Abuse

Fraudsters create fake accounts to positively or negatively influence opinions and behaviors, often through fake reviews, damaging comments, or petition tampering.

HUMAN Fake Account Defense detects and flags unusual activity before it becomes problematic—and conserves real customer opinions.

Protect Your Goods

Fraudsters create fake accounts and add large amounts of a product to the cart, with the hope that legitimate users will go to their competing site instead.

HUMAN Fake Account Defense identifies fraudulent accounts and can automatically trigger custom responses that work with your organization’s business flow.

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Protect your customer accounts with a purpose-built package.

Fake Account Defense is part of HUMAN’s Account Protection Package, a suite of solutions on the Human Defense Platform that secures online accounts from a range of cyberthreats.

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Stop fraud and abuse
from fake accounts

HUMAN monitors all account activity for signs of abuse—minimizing the risk of fraud and protecting your customers and your reputation.

HUMAN Protection in Action

Wave Protects Small Businesses from ATO Attacks

Wave implemented a bot management solution to combat ATOs, but web traffic behavior also indicated high volumes of fake account creation.

Wave’s initial solution wasn’t working, so they switched to HUMAN.

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6.6 Million

page views protected in 2 weeks
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912,000

malicious page views blocked in 2 weeks
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“The portal itself and the metrics are absolutely beautiful. We really appreciate the customization and granularity of data the portal offers.”

Information Security Officer, Wave

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“The benefit of turning on HUMAN was enormous beyond bot traffic mitigation. The response time for some pages improved by up to 200ms—a more than 50% reduction in page load time. Bot-related production outages dropped to zero.”
 
Infrastructure Lead,
Online Travel Agency

Online Travel Agency Stops Account Takeover and Scraping Bot Attacks

This agency had a high volume of ATOs and other malicious bot attacks that added a heavy performance load on the website and damaged customer trust.

They implemented HUMAN to solve the problem.

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Over 50%

improvement in web response time
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25%

reduction in CPU usage

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of Fake Account Defense

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